Returns & Exchanges
At Namesake, we want you to love what you wear; if your purchase isn't a perfect fit, you can return or exchange any unworn item within 30 days of delivery. All returned garments must be in their original condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
- 3.Drop Off Your Return
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of starting the request.
- 4.Receive Your Refund
Once our team inspects the quality of your return, we will issue a refund to your original payment method within 5-10 business days.